Question 3

Rank your 5 favorite, and 5 least favorite, activities.

Favorite:

• Debug a customer's build using a programming language and framework that you've never seen before
• Dig through server logs to troubleshoot a customer's website behavior
• Submit bug reports and potentially bug fixes to closed and open source projects that Netlify maintains on GitHub
• Spot trends across many cases to improve Netlify's product and service
• Work with the development team to help design a new feature based on feedback from customers

Least Favorite (only less than others):

• Respond to 50+ support requests via email or chat most days
• Help manage communications during a service outage
• Deliver a talk to many people you don't know at a conference or meetup
• Work with prospective customers to explain our service and the pricing model
• Respond to Netlify customers on Twitter

I really don't mind doing the things on the least favorite list. They would just be lower on my list. It was very hard not to add more items to the favorite list. 😁